LoomCiela wants customers to be able to learn about our quilted sofa covers, understand store policies, and complete purchases with as few barriers as possible.
Our approach
We work to maintain clear headings, readable text, keyboard-friendly navigation, descriptive links, form labels, and alternative text for meaningful images where the store platform and content allow.
Need help using the store?
If any part of LoomCiela.com is difficult to use, email contact@loomciela.com or call +1 505-234-6818. Support hours are 9:30 AM to 5:00 PM PT, Monday through Sunday.
Please include the page address, the task you were trying to complete, the device and browser being used, and a short description of the problem. We will make a reasonable effort to provide the information or service through an accessible alternative.
Feedback
Accessibility is an ongoing process. Feedback about barriers is welcome and helps us prioritize improvements to content, navigation, and customer support.
Third-party services
Some store functions, including checkout, payment processing, and carrier tracking, are provided by third parties. LoomCiela cannot control every aspect of those services, but customer care can help identify an alternative route when one is available.
Last reviewed: September 17, 2026